How First Reference can help manage during the COVID-19 pandemic

Visit our COVID-19 FAQ to find answers and ask your questions

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During the coronavirus pandemic, First Reference is continuing to provide subscribers with the latest compliance updates and news

Many businesses are in survival mode. We are here to help.

First Reference is carefully monitoring the public health and safety risks associated with the COVID-19 outbreak as part of our commitment to ensuring that we keep our customers and employees safe and continue to update you on how we are dealing with the evolving risks that may impact business operations and upcoming events and activities.

Please visit for information regarding our services during the COVID-19 pandemic and the measures we are taking to help customers and protect our employees to prevent the spread of the coronavirus.



Updated daily – Find answers to your workplace questions on our COVID-19 FAQ

Visit for the information you need right now to respond to employee absences and leaves, sick pay, layoffs, accommodation, personal protective equipment, communicating with employees, medical information, and more.

For example:

  1. What are my health and safety obligations regarding COVID-19?
  2. Can an employee refuse to work because of fear of exposure to COVID-19?
  3. An employee has tested positive for COVID-19, What are my obligations?
  4. Are there leaves available to employee’s who must care for family members who have COVID-19?
  5. Is having COVID-19 a disability under human rights legislation?

Visit our FAQ page for answers to these workplace-related COVID-19 questions and many more. The FAQs are updated daily. Bookmark this page to find the answers to your questions.



Are you looking for pandemic-related policies you can put to use quickly?

Human Resources PolicyPro offers the following essential compliance-focused sample policies under the Pandemic section of the Health and Safety chapter:

  • Pandemic Planning Overview
  • Fitness to Work
  • Restricted Access
  • Work From Home
  • Declared Emergencies
  • Contact Control and Monitoring During a Pandemic
  • Healthy Workplace in a Pandemic
  • Pandemic Crisis Support
  • Hazardous Duty Incentive Program During a Pandemic


Do you need a way to effectively distribute your HR policies online?

We can help you distribute not only your pandemic policies, but also policies for leaves, health & safety, human rights and much more—all essential for a comprehensive HR policy manual during this difficult time—to all your staff and contractors who are working remotely. Find out more.



Questions about developing and implementing your emergency response and business continuity plan?

Our compliance and best practice guide offers quick access to the information you need to prepare for and respond to a pandemic or other emergencies, including:

  • A step-by-step plan to develop and implement an effective emergency response and business continuity plan
  • An overview of the laws that affect emergency planning and response and your obligations
  • Essential sample documents an emergency preparedness checklist and infection assessment form

Learn more about our best practice guide to emergency response and business continuity here.



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About the First Reference Update

Our monthly corporate newsletter helps you learn how to use our products and services to meet your growing HR and payroll compliance obligations and achieve your internal control goals. You can try any of our products for free today. Feel free to forward the newsletter to anyone who might find it useful or share the link below.

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